Shipping & Returns

 

SHIPPING
Your order information, history and delivery status are accessible upon signing into your POMELO CASA online account.
All domestic packages are shipped via UPS within the United States.
Orders placed via our website will be shipped within 3-5 business days once processed.
Please allow 5-7 days for Standard shipping.

RETURN POLICY

We want you to be absolutely in love with your purchase. POMELO CASA accepts returns of unused product in its original condition and packaging within 10 days of sale.
We will refund the original form of payment you provided. Please allow up to 7 working days for your refund to process. We will send you an email confirmation once your return has been processed. Please note that shipping costs will not be refunded, and we do not offer exchanges.
For any questions regarding our return policy please email info@pomelocasa.com
Please send items to the address provided below:
POMELO CASA RETURNS
2690 Locksley Place,
Los Angeles, CA
90039

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