SHIPPING & RETURNS

SHIPPING

Orders will be processed within 3-5 business days, and then shipped via UPS Standard.

Shipping within the United States: please allow 3-6 days for your order to arrive.

International shipping: please allow 7-14 days for your order to arrive.

 

Sign in to your Pomelo Casa online account to view your order information, history and delivery status. 

 
 

RETURN POLICY

We hope you love your purchase. However, if it doesn’t meet your expectations you can return it within 10 days from the point of sale. The item must be unused, in its original condition and packaging.

Please allow up to 7 working days for your return to be processed. We will refund the original form of payment provided and you will receive email confirmation when complete. Please note, shipping costs will not be refunded. 

 

Please return to: 

POMELO CASA RETURNS
2690 Locksley Place,
Los Angeles, CA
90039
 

For any questions regarding our return policy, please email hola@pomelocasa.com